SoftStartUp™ Important Information
Please Read Before Purchasing

Thank You For Choosing The SoftStartUp™!

 
We appreciate your business, and we want to ensure you get the results you are looking for. 
 
Kindly read to understand clearly what the device will and will not do. 
1) The SoftStartUp™ DOES NOT produce power by itself.  
Think of SoftStartUp™ like a starter motor in your vehicle.  It starts your engine, then steps aside until the next time it’s needed.  
2) The SoftStartUp™ DOES NOT increase power. 
    • It DECREASES the starting power needed by your A/Cs and appliances, so they no longer need the sudden inrush of current to get started.
    • Once your A/Cs and appliances start, they will continue running – so long as there is a continuous flow of power from your generator or pedestal – NOT the SoftStartUp™.
    • It maxes out at 50-Amps per leg.  It will work on a 30-Amp pedestal. But, you’ll get only 30-Amps from that 30-Amp pedestal. The SoftStartUp™ will not increase the amps from a 30-amp pedestal to 50-Amps.
    • An Example Of What We Mean:
If you have small generators like a Honda 2200 or Predator 2000, the SoftStartUp™ will not perform “miracles” when coupled with the low amount of power from these machines.   It may help to START your A/C, and START your fridge.  But, it’s possible that the generator may cut out after starting, due to a lack of RUNNING power from a 2,000-watt class machine.
 
Why this happens:
 
Most 3,000-watt generators are not rated to 3,000 watts of CONTINUOUS power. 
Generator manufacturers tend to rate their products for “PEAK” watts, which will help SoftStartUp™ get two rooftop air conditioners started. 
But depending on other loads you may have turned on (like an electric water heater or residential refrigerator), the generator may run out of continuous power in a few minutes and shut down. 
 
The SoftStartUp™ will get most appliances and A/Cs started.
But, the A/Cs and appliances won’t continue to run if you need MORE POWER from your generator than it can provide. 
 
Finding The Ideal Soft Start Device For Your Situation
 
A SoftStartUp™ is ideal for these situations:
  •  If you spend most of your time at sea level – or less than 1,000 feet elevation – with a small generator, and you want to start your A/C.
  • If you want to start and run a 15K BTU A/C on a small generator, or a pair of A/Cs on a 3,000-watt generator, and you don’t have other heavy electrical loads in your RV.  Example: a 3,000 Watt Generator is about 25-Amps.  Each A/C requires 10-Amps to run. That’s 20-Amps to run both A/Cs. you have 5-Amps “left”. That’s typically your refrigerator.  If you want to run other appliances, turn off one electrical load.
Low Power Recommendation:
 
If you have a 2000-watt generator, and SoftStartUp™ can’t get all your appliances running at the same time, consider getting a SoftStartRV™. https://www.SoftStartrv.com/offer  Hard wire it into your A/C on the rooftop, and it will handle the start-up of your A/C.   Don’t want to do it yourself? We offer a Concierge Service that will install the SoftStartRV for you.  
 

PLEASE DO NOT BUY A SoftStartUp if:

1. You have a 13.5k BTU A/C. Our engineering team is finalizing the software for this model A/C.   SoftStartUp works fine with all other A/C units. If you’d like to be notified when this 13.5k BTU SoftStartUp becomes available email: support@softstartusa.com

2. You have a Class A rig OR any rig with an automatic transfer switch to use an onboard generator. Our engineering team is currently developing the SoftStartUp design for a Class A rig with an onboard generator and transfer switch.  However, it works fine with a campground pedestal.   If you’d like to be notified when this on-board generator version is available email support@softstartusa.com