Product Exchange Form ONLY 
(For Returns and refunds go to https://www.SoftStartUp.com/returns)
 

Use this form to exchange 1 SoftStartUp for 2 SoftStartRV Units OR 2 SoftStartRV Units for 1 SoftStartUp
 

Fill out the form below and we will email you a return shipping label for you to return your product.
We will not ship your exchange product until the returned product has arrived at our returns facility. 
Thank you for your understanding.

Next Steps:  

1. Fill in this form
2. Receive the label and ship your product back to us.  (Check your spam folder, the label may be there…)
3. Upon receipt of your returned product we will ship you the exchange product.
4. If your exchange products are SoftStartRVs and you need to seek 
help installing them from a third party, send us their paid invoice and we will reimburse you up to $150 for 2 SSRVs installation, and $75 for one SSRV installation.  Note: Our “White Glove Tech Support” is free over the phone.

The Address to Ship Your Exchange Unit
By clicking submit you are requesting a return label be sent to your email address. Please check your spam folder if it is not received in your inbox. Next Steps: Receive the label and ship your product back to us. Upon receipt we will ship you the exchange product. If your exchange products are SoftStartRVs and you need install help from a third party A/C Tech, send us their paid invoice and we will reimburse up to $150 for 2 SSRVs installation, and $75 for one SSRV installation.