SoftStartUp Instructions

Thank you for choosing the SoftStartUp Soft Starter. These instructions will help you get the most out of your new unit.

Usage

The SoftStartUp is simple to use. It operates on a 30-Amp or a 50-Amp power source. Typically for an RVer, that is a campground pedestal or a generator/inverter. Use the 30-AMP adapter if needed. The SoftStartUp product should be plugged into the power source directly. Only use extension cords FROM the RV to the SoftStartUp, NOT from the SoftStartUp to the power source. Plug the SoftStartUp unit directly into the power source. This way it can better monitor any possible current surges.

Tips For Increased Product Efficiency

  1. This SoftStartUp has been extensively tested to do the following:
    1. Start 2 RV A/Cs on a 3000 Watt Generator
    2. Start 2 RV A/Cs on 3000 Watt Inverter
    3. Start 2 RV A/Cs on a 30 Amp Power Pole
    4. Start 1 RV A/C on a 2200 Watt Generator
  2. Your results may vary depending on your power source and current running appliances (e.g. With everything turned off in your RV, is your battery charger still running? This consumes a few watts too.)
  3. The SoftStartUp Soft Starter will help any A/C compressor to get started. Typically, the rooftop A/C requires up to 50 to 70-AMPS just to start up. After a couple of seconds, it settles back to run at around 10 to 13-AMPS. These high starting AMPS are why it is difficult to crank up a typical A/C on low power. 
  4. The SoftStartUp reduces the start-up AMPS from up to 70-AMPS to just approx 35-AMPS. (approx. a 50% reduction). After the A/C has started, the SoftStartUp monitors the electric current. It does NOT add to the running current of the A/C. That additional power must come from the generator, pedestal or power source.
  5. The A/C running amps are typically 10 to 13-AMPS. If you have more than one A/C, you need a generator that is capable of higher running amps.  The SoftStartUp may START all your A/Cs, but if the draw on your generator is greater than its capacity (10-13 running amps per A/C), then the A/C may start and then cut out. This is not the fault of the SoftStartUp – it is doing its job. You need a more capable power source/generator.  Typically, a 30-AMP campground hookup will run 2 A/Cs providing you get them both started by using a SoftStartUp.
  6. If you are using a 2200-Watt Generator, it may have a 30-AMP power outlet built in. Using the SoftStartUp should get both A/Cs started and allow both A/Cs to run.
  7. If you are hooked up to a residential 110V outlet with the adapter socket, using the SoftStartUp should allow you to start and run an RV A/C.

Warnings

ALL WARNINGS AND SAFETY INSTRUCTIONS SHOULD BE FOLLOWED.

  • If cleaning is required, simply unplug the SoftStartUp from the power source and using a dry cloth, wipe the unit housing and cables.
  • Do not place the SoftStartUp near heat sources such as stoves, grills, or open fires.
  • The product is designed to operate up to 122ºF or 50ºC.
  • IMPORTANT: The SoftStartUp product should be plugged into the power source directly. Only use extension cords FROM the RV to the SoftStartUp, NOT from the SoftStartUp to the power source. Plug the SoftStartUp unit directly into the power source. This way it can better monitor any possible current surges .
  • Do not submerge the unit in water or other liquids.
  • The SoftStartUp should be repaired or replaced if any of the following occur:
  • Power plugs are damaged.
  • Failure to operate normally.
  • The outer housing is damaged or broken.
  • To avoid risk of electric shock or fire, do not attempt to open or alter the unit in any way.
  • No user serviceable parts are inside this unit.

If you need to contact Technical Support, go to https://www.SoftStartRV.com/support

Frequently Asked Questions

  1. How do I know if the unit is working?
    A. The green lamps (one lamp 30Amp, 2 lamps 50Amp) will be flashing. That shows power is coming to the unit. Turn on your A/C and it should start.
  2. What voltage does it work on?
    A. 110 volts AC and 220 volts AC.
  3. What is the Amperage?
    A. Up to 50-AMPS (see chart)
  4. How many A/Cs will it work on?
    A. It depends on your generator or pedestal power. It may START up to 3 A/Cs but one of them may cut out after 30-60 seconds after starting due to the running AMPS needed to keep those A/C’s going. Typically, 10 to 13-AMPS to run each A/C is required from your generator or power pole.
  5. Will the SoftStartUp work on household power (110V 15A)?
    A. Yes. Again, it depends on how many A/C units you want to have on at any one time. The RUNNING AMPS are the determining factor. The SoftStartUp will start the A/C unit.  One or more may cut our due to insufficient running AMPS.  Typically, 2 A/Cs should work off of household power. Use a 15-AMP adaptor plug (not provided).
  6. Is the SoftStartUp covered under Warranty?
    A. Yes, for one year.
  7. What Appliances Can I Run Simultaneously?
    A. To Calculate The RV Appliances You Want to Run: Amps x Volts = Watt